Email Campaign Not Sending

If an email campaign is not sending, check its status and your account's sending eligibility.

• Open Outreach and review the campaign status and audience.

• Check that your paid plan is active and the sender setup is complete.

• Review the campaign metrics in Outreach after a send.

• If the status or results still look wrong, contact support with the campaign name and time.

Outreach analytics does not provide a detailed recipient delivery report export.